Learning

I think most people who work in human service  and/or social work provider are familiar with these skills:

• Social Perceptiveness--Being aware with clients'  reactions and understanding why they react as they do.
• Active listening--Giving full attention to what clients or other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
• Critical Thinking-- Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
• Problem Sensitive--The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem.
• Self Control--Maintaining composure, keeping emotions in check, controlling anger, and avoiding aggressive behavior, even in very difficult situations.
• Stress Tolerance --Accepting criticism and dealing calmly and effectively with high stress situations.

Like any other jobs, the skills above are just the scratches on the surface. There are more which I learn on daily basis either from my mistakes/observation, from clients and from supervisors/co-workers. On top that, working at inpatient treatment facility for substance dependency, we're constantly hammered at every trainings/workshops/supervisions about the,

1. 1-Knowledge of principals, method and procedure for diagnosis, treatment and rehabilitation of physical and mental dysfunctions.
   2-Knowledge of human behavior and performance; individual differences in ability, personality, and interest and learning and motivation; psychological research methods; and the assessment and treatment of  behavioral and affective disorders.
   3-Knowledge of group behavior and dynamics, societal trends and influences, human migrations, ethnicity, cultures and their history and origins.
   4-Knowledge and respect of different philosophical systems and religions. This includes their basic principles, values, ethics, ways of thinking, customs, practices, and their impact on human culture and......
   

 a lot more which I'm planning to write in future.

I pretty much picked up everything along the way after a few times I fell flat on my face, on my ass and on my sides once I learned to put aside my personal judgmental except two things:

Self control and stress tolerance.

I learned that maintaining composure, keeping emotions in check, controlling anger, accepting criticism and dealing calmly and effectively in high stress situation were the most challenging act I had to master.

Discarded my personal judgmental wasn't as hard as taming my ego. It has been a constant reminder to myself,  continuous effort on my side that I will rut and stagnant at the same spiritual level if I let my ego rules me.

Working at inpatient treatment facility means I am surrounded by different residents at all times. They watch every move I make, every word I say, my face expressions and my body language. 

 They take cue from you.

 

Comments

[Vidya]

I think if we NOT let our ego rule, most of the skills would come easily. But ego is one of the hardest ones to tame and will rear its ugly head at the most unexpected situations.

I like that you called me a mystery reader..:)

[Percicilan]

This entry is fantastic Ana,
Thanks heaps!